Privacy Policy
Learn how we collect, use, and protect your personal information when you use our services.
Diversis Digital d.o.o. and its divisions, affiliates, and subsidiaries, including Point VIsible (hereinafter "we"/"us"/"our"), respects the privacy and the integrity of any personal information that you provide in the use of our Web sites and System, whether you are an institutional user, a student or a professor/instructor. This Privacy Policy explains our policy regarding the collection, use, and disclosure of your personal information.
This Privacy Policy will be continuously assessed against new technologies, business practices and our users" needs. As we update, expand and diversify our products and services, this Privacy Policy may evolve. Please check this Privacy Policy from time to time for updates by checking the date of the "Last Update" at the bottom of this page. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).
All changes will take effect within 30 days of being posted on our home page or otherwise notified to users unless a shorter period of time is required in order to comply with applicable laws. You acknowledge and agree that your access to our Web sites and your use of our services following any posted changes to the Privacy Policy indicates your acceptance of such changes.
We also encourage you to review the Terms of Service (the "Terms of Service"), the agreement between you and Diversis Digital that governs your use of the Web site, as well as provides the terms and conditions under which Diversis Digital provides, and you may use, the Diversis Digital services and mobile applications in order to have access to our student engagement services and licensed content. The Privacy Policy is incorporated into and made a part of the Terms of Service.
Application of this policy
At Diversis Digital, we are committed to protecting the privacy of our users, which is why we do not sell or rent any personal information (as defined in "What is Personal Information") regarding our users to any third party. We hope this Privacy Policy will answer your questions regarding how we treat personal information gathered from visitors to our Web sites and users of the Diversis Digital Services.
What is personal information?
For the purposes of this Privacy Policy, "personal information" means information that identifies a living individual or can be used to identify an individual, including but not limited to your name, address, e-mail address, country of residence, as well as other information when such information is combined with other information (e.g. name of educational institution, student ID, grades, cell phone number). Personal information does not include business contact information (for example, if you are an administrative user on behalf of an educational institution, your email address at the institution might not be deemed personal information).
Personal information also does not include "aggregate" information, which is data we collect about and through the use of our Web site and the Diversis Digital Services, and may include anonymized data which does not identify any individuals. Our privacy policy does not restrict or limit our collection and use of aggregate information or other types of non-personal information.
Consent
You acknowledge and agree that by accessing our Web site, using our mobile applications, or using the Diversis Digital Services more generally, you fully understand, accept, and voluntarily consent to the collection, use, retention, and disclosure of personal information in accordance with this Privacy Policy.
It is always your choice whether or not you provide us with your personal information; however, a decision to withhold personal information may restrict or prevent us from providing you with a particular product or service, including access to any subscriber features of the Diversis Digital Services. We will only collect, use, and disclose your personal information in accordance with this Privacy Policy, except where otherwise permitted or required by applicable law or regulatory requirements.
Collection of personal information
To use certain features of our services, you must complete a registration process and establish an account ("Account"). During the registration for your Account, you will be required to provide basic information such as your first and last name, educational institution, valid email address for your educational institution, and establish a password ("Account Information"). Diversis Digital will retain Account Information and associate it with your Account. If you register via short message service ("SMS"), which is optional, your mobile phone number will also be recorded to allow you to submit responses via SMS and for password recovery purposes.
We will not use your mobile phone number for any other purpose than responding to questions if you do not have the Diversis Digital mobile application. In addition, you acknowledge that your educational institution may use poll and survey features of the Diversis Digital Services to send you SMS messages. We do not control the educational institution's use of these features; however, we will not use your mobile phone contact information to contact you for any non-Diversis Digital Service-related purposes. We will not share it with third parties. If you have selected at any time not to receive communications by SMS or phone, we will respect that choice.
For students, our servers automatically record information about your use of the System, such as when you log in and submit answers to questions or provide feedback to the instructor. We will associate that information with their account. The instructors may use those data for academic evaluation purposes. We store and maintain personal and associated account information in order to provide the System.
Diversis Digital may conduct statistical analyses on students" performance to study the effectiveness of the Diversis Digital Services and increase in-class learning. No identification of users will be revealed at any point to any third party. We do not sell, rent, trade, or otherwise disclose personal and associated account information about our users.
In addition, to place an order for certain services (e.g. access to licensed content), Diversis Digital will require that you provide payment information such as credit card numbers and billing addresses, and Diversis Digital will also acquire your IP address. Credit card information, including the card number, expiry date, and security code, is securely collected by us and passed directly to payment processors over a secure socket layer (see the section entitled "Payment Processor" below). Credit card data is not retained by Diversis Digital in any form.
Safeguards we have in place
Diversis Digital stores and process your personal information on our servers principally in the United States as well as internationally. Accordingly, your data may be available to government bodies or their agencies in those jurisdictions under a lawful order, irrespective of the safeguards we have put in place to protect your personal information.
Diversis Digital employs reasonable managerial and technical measures to ensure your personal information is secure. In addition, our dedicated team of information technology professionals works to maintain data accuracy and prevent unauthorized access to sensitive information. Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your personal information and do not assume any liability for improper access to it. The Internet is not a secure medium, and you acknowledge and agree that the privacy of your e-mail communication and personal information can never be guaranteed as any e-mail communication may be lost, intercepted, or altered.
Payment processor
Diversis Digital uses Stripe (https://stripe.com/), Wise (https://wise.com/), and PayPal (http://paypal.com) as payment processors for our services. You acknowledge and agree that Diversis Digital may disclose personal information to them, such as your name and email address, so that they can contact you directly for personal information such as credit card information.
Diversis Digital provides payment processors with the minimal set of personal and billing information required to process your payment and minimize fraudulent payment risk.
You acknowledge and agree that Diversis Digital makes no representation, warranty, covenant, or claim regarding, and Diversis Digital expressly disclaims and denies any responsibility or liability for, directly or indirectly, the privacy practices in regard to any personal information that we disclose on your behalf or you provide to Braintree, PayPal or Stripe directly or any other party in relation to purchasing a product or service from our Web sites.
You acknowledge and agree that our terms and policies do not govern any other party.
You acknowledge our recommendation to review the applicable privacy and data gathering practices of any third party to which you provide personal information.
Last Updated: June 2023